Privacy Policy

WEARECHANGE PTY LTD (ABN 49 649 325 173), trading as Change Recruitment ("Change Recruitment", "we", "us" or "our"), is an Australian technology recruitment business. This policy explains how we manage personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

It applies to candidates, contractors, referees, clients, hiring managers, website visitors and people who request our market guides or contact us.

The information we collect depends on your relationship with us and may include:

• identity and contact details, including your name, email address, phone number and location;
• employment history, education, skills, qualifications, remuneration, work rights and availability;
• CVs, applications, interview notes, preferences and communications with us;
• reference, background, identity and compliance information where relevant to an engagement;
• client, vacancy, commercial, billing and business contact information;
• contractor onboarding, payroll, timesheet and payment information;
• market-guide requests, event registrations, enquiries and marketing preferences; and
• technical information such as IP address, device, browser and website usage data.

We collect sensitive information only where it is reasonably necessary for our work and you consent, or where collection is otherwise permitted by law. This may include health, diversity, criminal-history or professional-membership information.

We may collect personal information:

• directly from you through applications, forms, calls, interviews, email and meetings;
• from clients, referees, employers, colleagues and people who refer you to us;
• from job boards, professional networks and publicly available sources;
• from recruitment, compliance, payroll, assessment and technology service providers; and
• automatically when you use our website, subject to your browser and cookie settings.

If you give us information about another person, please make sure you are permitted to do so and that they understand how their information may be handled.

We use personal information to:

• provide recruitment, search, contracting, payroll and workforce services;
• assess suitability, match people to opportunities and manage applications;
• introduce candidates to clients with the candidate's knowledge or authorisation where appropriate;
• verify references, qualifications, work rights and engagement requirements;
• manage client relationships, enquiries, contracts, invoices and service delivery;
• deliver salary surveys and market guides and route enquiries to the relevant consultant;
• maintain, secure and improve our systems, website and services;
• send relevant market or service communications where permitted, with an option to opt out; and
• meet legal, regulatory, insurance and record-keeping obligations.

Where reasonably necessary for these purposes, we may disclose information to:

• prospective and current employers, clients and hiring teams;
• referees and organisations that verify identity, qualifications, work rights or background information;
• contractor, payroll, superannuation, insurance and professional advisers;
• technology, hosting, communications, analytics and document service providers;
• our related advisers, auditors and insurers; and
• government, regulatory or law-enforcement bodies where required or authorised by law.

We do not sell personal information.

Some technology and service providers may store or process information outside Australia. The countries involved can change as providers and hosting arrangements change. You may contact us for current information relevant to your data. Where the Privacy Act applies, we take reasonable steps to require appropriate handling of personal information by overseas recipients.

We may use software and AI-assisted tools to help organise information, classify records, draft content, search our network and identify potentially relevant roles or candidates. These tools support our consultants; they do not replace human review of material recruitment decisions. We do not rely solely on automated processing to decide whether a person is employed by a client.

We may send relevant job, market or service communications where you have requested them or where otherwise permitted. You can unsubscribe using the link in an email or contact us directly. Service messages about an active application or engagement are not marketing messages.

Our website may use cookies and similar technologies for essential functionality, security, analytics and performance. You can control non-essential cookies through your browser settings, although some features may work differently.

We use reasonable technical and organisational safeguards designed to protect information from misuse, interference, loss and unauthorised access, modification or disclosure. No storage or transmission method is completely secure.

We retain information for as long as reasonably needed for recruitment, contracting, legal, insurance and record-keeping purposes. When it is no longer required, we take reasonable steps to delete or de-identify it. You may ask us to delete information, but legal or operational retention requirements may mean we cannot delete every record immediately.

You may ask to access personal information we hold about you or correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity. If an exception applies, we will explain our decision where required.

Contact our Privacy Officer at hello@changerecruitment.com.au or write to Change Recruitment, Reservoir Street, Surry Hills NSW 2000. Please include enough information for us to understand and investigate your request.

We will acknowledge a privacy complaint and aim to respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

We assess suspected data breaches and, where required, notify affected people and the Office of the Australian Information Commissioner under the Notifiable Data Breaches scheme.

We may update this policy when our services, systems or legal obligations change. The current version and its effective date will be published on this page.